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Surprise!

ebook

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.


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Publisher: RAND Corporation

Kindle Book

  • Release date: October 7, 2013

OverDrive Read

  • ISBN: 9780833081049
  • Release date: October 7, 2013

EPUB ebook

  • ISBN: 9780833081049
  • File size: 2278 KB
  • Release date: October 7, 2013

Formats

Kindle Book
OverDrive Read
EPUB ebook

subjects

Business Nonfiction

Languages

English

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.


Expand title description text