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Title details for Broken Code by Jeff Horwitz - Available

Broken Code

Inside Facebook and the Fight to Expose Its Harmful Secrets

by Jeff Horwitz
Jeff Horwitz
Audiobook
1 of 1 copy available
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1 of 1 copy available
THE NEW YORK TIMES BOOK REVIEW EDITORS’ CHOICE • By an award-winning technology reporter for The Wall Street Journal, a behind-the-scenes look at the manipulative tactics Facebook used to grow its business, how it distorted the way we connect online, and the company insiders who found the courage to speak out
"Broken Code fillets Facebook’s strategic failures to address its part in the spread of disinformation, political fracturing and even genocide. The book is stuffed with eye-popping, sometimes Orwellian statistics and anecdotes that could have come only from the inside." —New York Times Book Review

Once the unrivaled titan of social media, Facebook held a singular place in culture and politics. Along with its sister platforms Instagram and WhatsApp, it was a daily destination for billions of users around the world. Inside and outside the company, Facebook extolled its products as bringing people closer together and giving them voice.
But in the wake of the 2016 election, even some of the company’s own senior executives came to consider those claims pollyannaish and simplistic. As a succession of scandals rocked Facebook, they—and the world—had to ask whether the company could control, or even understood, its own platforms.
Facebook employees set to work in pursuit of answers.  They discovered problems that ran far deeper than politics. Facebook was peddling and amplifying anger, looking the other way at human trafficking, enabling drug cartels and authoritarians, allowing VIP users to break the platform’s supposedly inviolable rules. They even raised concerns about whether the product was safe for teens. Facebook was distorting behavior in ways no one inside or outside the company understood. 
Enduring personal trauma and professional setbacks, employees successfully identified the root causes of Facebook's viral harms and drew up concrete plans to address them. But the costs of fixing the platform—often measured in tenths of a percent of user engagement—were higher than Facebook's leadership was willing to pay. With their work consistently delayed, watered down, or stifled, those who best understood Facebook’s damaging effect on users were left with a choice: to keep silent or go against their employer.
Broken Code tells the story of these employees and their explosive discoveries. Expanding on “The Facebook Files,” his blockbuster, award-winning series for The Wall Street Journal, reporter Jeff Horwitz lays out in sobering detail not just the architecture of Facebook’s failures, but what the company knew (and often disregarded) about its societal impact. In 2021, the company would rebrand itself Meta, promoting a techno-utopian wonderland. But as Broken Code shows, the problems spawned around the globe by social media can’t be resolved by strapping on a headset.

  • Creators

  • Publisher

  • Release date

    November 14, 2023

  • Formats

    • OverDrive Listen audiobook

      • ISBN: 9780593748930
      • File size: 296585 KB
      • Duration: 10:17:53

  • Languages

    • English

  • Reviews

    • Publisher's Weekly

      September 11, 2023
      Journalist Horwitz’s debut expands his reporting for the Wall Street Journal on the “Facebook Files,” a series of damning documents leaked by whistleblower and former Facebook employee Frances Haugen, into an unsettling account of the social media platform’s misdeeds. Facebook has long prioritized growth over corporate responsibility and “integrity work” (moderating content and addressing ills caused by the platform), Horwitz contends, pointing to a 2016 internal memo claiming that the company’s ambition to connect the world justified its “questionable contact importing practices” and deliberately opaque privacy policies. Stories of executives bumbling their way through or outright ignoring issues within the company are breathtaking and troubling; for instance, after the BBC found that human traffickers in the Persian Gulf region were making sales over Instagram (which is owned by Facebook parent company Meta), Facebook only took substantive steps to root out the problem after Apple threatened to drop the platform from its app store. Horwitz’s reporting shines, and the company’s indifference in the face of atrocity outrages (Facebook’s U.S. executives shrugged off reports that Hindu nationalist groups in India were using the platform to incite violence against Muslim people). This convincingly makes the case that Facebook’s pursuit of growth at any cost has had disastrous offline consequences.

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

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